Privacy Policy

Total Buddy respects your privacy. This policy explains how we handle personal information in line with the Australian Privacy Principles.

What we collect. When you contact us we collect the details you give us, such as your name, phone number, email address and the details of your enquiry. Our website also uses essential cookies so it works properly, and basic analytics may record how the site is used.

How we use it. We use your information to respond to your enquiry, provide our services, send quotes and invoices, and improve our website. We do not sell your personal information.

Who we share it with. We only share information with trusted providers that help us run our business (for example our website host or email provider), or when the law requires it.

Keeping it safe. We take reasonable steps to protect your information from misuse, loss and unauthorised access.

Access and correction. You can ask to see or correct the personal information we hold about you by contacting us at the contact details on this website.

Questions or complaints. Please contact us first at the contact details on this website. If you're not satisfied, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).

This policy was last updated on 9 November 2026.